I initially received this creme in my Julep November box. However, the pump on the jar didn’t work (initial thought: who puts a pump on a jar?), so I had to report the issue and within a day, I received an email saying they would replace the jar with no issue! That’s great customer service!
The purpose of the pump is to keep impurities out of the creme. But, just putting it out there, I saw online where a lot of people complained about the pump not working, at least Julep replaces them without any issue. This is definitely something they should work on fixing!
I really love this creme. It’s thick, but not too thick because it doesn’t take forever to rub it into my skin. It’s extremely moisturizing and I just love way it makes my skin feel. I don’t know how to describe the scent, but I do know I’m not a fan of it. The scent fades away pretty quickly, so I can continue to use this product without being annoyed by the smell for too long!
Have you tried this moisturizer? What were your thoughts? Let me know in the comments.
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